Are any of you guys out there using StarHub cable or land line or mobile? Have you been experiencing very slow signal or just can't load a page? Have you been experiencing long dial tone which ended up being cut off? Or you waited for very long and the line didn't get trough?
I'm personally using StarHub cable for my internet and it take ages to load a page. Even as I'm typing now I bear the risk that this post might not be able to publish later. Believe it or not, my 3G under SingTel is even faster then my home cable. Totally disappointed!!! My auntie whom have recently signed up StarHub package which bundle in the land line, have trouble calling out and we have problem calling in. Guess the most disappointing part is that after numerous calls to the Customer Service, they didn't sent anyone down to her resi to check it for them. They even went to buy a new phone, thinking that the phone might be faulty. Being an elderly they have got no idea what is going on and furthermore their only son is furthering his studies oversea. Shouldn't StarHub sent a technician down to check on their lines, instead of asking them to troubleshoot themselves? Poor customer care = no customer service.
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